![]() compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. We may also receive compensation if you click on certain links posted on our site. We may receive compensation from our partners for placement of their products or services. While we are independent, the offers that appear on this site are from companies from which receives compensation. Google Play ratings and downloadsį is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Fortunately, a support page with detailed answers to the most basic questions is available. Many reviewers of the service report being unable to receive more than canned responses and apologies for continued wait times. Unfortunately, customer support can take quite some time to respond via email. Reviews concerning Binance.US have consistently knocked the cryptocurrency exchange for its lack of timely responses. Users can only contact Binance.US customer support via email. The reputation of the site remains somewhat mixed, largely due to the wait times associated with customer support. There is a virtual assistant that can help with basic questions, however. The only way to contact support is through a form on the company’s support page. Does Binance.US have good customer support?īinance.US customer service does not have the best reputation. ![]() ![]() It also includes a virtual assistant, capable of answering basic account related questions. has also created a Secure Asset Fund of over $1 billion to help combat potential hacks to user accounts.īinance.US offers customers the ability to submit a request for support. As such, all US dollar deposits made on Binance.US are eligible for FDIC insurance. US dollar deposits are held in pooled custodial accounts at insured banks. Project Shield audits BEP-20 and ERC-20 projects listed on the exchange. In December of 2021, Binance announced a security audit program to enhance the protection of user accounts. You can activate 2FA via SMS or through the Google Authenticator app. Among them is 2-factor authentication (2FA). Binance.US offers a number of security features for user accounts. To its credit, Binance quickly returned the stolen funds to users. Approximately $40 million worth of Bitcoin was stolen from user accounts on the platform. However, the flagship exchange, Binance, suffered a massive hack in 2019. Though not as full-featured as the original Binance platform, the Binance.US interface is streamlined in an easy-to-use format that both beginning and experienced investors can take advantage of. The app can be downloaded from Google Play and the Apple App Store.īinance.US is available as an app for Apple and Android mobile devices. The Binance.US app is available for desktop and mobile devices. ![]() You will be sent a code via SMS text to the phone number you provided when activating 2FA. Enter your email address and the password you created in step 1. With your identity verified, log in to your account. ![]()
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